Please contact us for the number of people scheduled for 3 days in advance (excluding weekends) on the day of cruise.
After that, we will charge the final reserved number of people even if the number of people decreases.
Regarding decorations related to cruising, music, entertainment, banquet companion, etc., we will arrange to designated contractor from our company. Please contact us in advance when you ask other suppliers in order to smoothly operate cruises.
Regarding the loading / unloading and place of installation of equipment and materials such as decoration, entertainment etc. of the enterprise which the customer directly requested under our company consent, we will guide the suppliers in order to carry out under our company's certain rules.
In principal, bringing in food and drinks is not allowed.
Please consult the person in charge when you have compelling reason.
Please be careful not to damage the marina and the facilities of the pier, the hull of the ships and fixtures etc. If damages occurred to facilities, fixtures and fittings, etc., we will instruct you on the repair, so please be sure to repair promptly or compensate for the damages accordingly.
For the items listed below are prohibited.
If you have any of the following persons on board, your use will be prohibited.
If we cancel the cruise due to strong wind and other reasons, we will refund the amount minus the administrative fee of 2,000 yen.
(It is also possible to transfer on another date)
In case of cancellation by customer's convenience after official reservation, we will charge administrative fee of 2,000 yen or the following amount.
14 days before boarding date- 10% 7 days before boarding date -20%
3 days before boarding date - 50% the day before boarding date 100%